DTEN Mate (PoE) (Mate Dock & PoE included)
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Estimated delivery: -
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Free return within 14 days of purchase.
Versatile Control, Scheduling and Room Management
The DTEN Mate (PoE) is a highly secure, reliable and intuitive solution for use with Zoom Rooms or Microsoft Teams Rooms.
Certified for Zoom Rooms and Microsoft Teams Rooms
DTEN Mate (PoE) is a certified room controller solution for both Zoom Rooms and Microsoft Teams Rooms
Intuitive Touch Interface
As a meeting room controller, DTEN Mate (PoE) provides one-tap to start meetings, admit participants, adjust camera and microphone settings, and much more.
Convenience and Security with PoE
With Power over Ethernet (PoE) for networking and power, the DTEN Mate (PoE) provides enhanced networking security with added convenience of a single cable installation.
Just Tap to Get Started
DTEN Mate (PoE) provides a professional and convenient solution for meeting room control and scheduling at the tabletop.
Easy to Setup, Simple to Use
With its easy-to-install wall-mountable DTEN Mate Dock, Zoom Rooms users can quickly view room status and reserve available meeting room timeslots.
| Name | DTEN Mate (PoE) (Mate Dock & PoE included) |
|---|---|
| SKU | DBA13310EB-ADWP |
| Vendor | DTEN |
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To start a return, you can contact us at sales@topav.co.uk. Please note that returns will need to be sent to the following address: Unit 4C Birches Industrial Estate, Felbridge, East Grinstead, West Sussex, RH19 1XZ
Returns for Businesses/Organisations (Non-Consumers)
If you are a business or organisation and wish to return unused items within 14 working days, a 20% restocking fee will be applied.
You can request a return by emailing sales@topav.co.uk. If your return is accepted, we’ll send you an RMA Number. Items sent back to us without this, will not be accepted.
All returned items must be in their original packaging and in perfect condition. While we strive to minimise costs for you, please be aware that return shipping is the customer's responsibility.
Returns for Private Consumers (Consumers)
Under the Distance Selling Regulations, if you are a private consumer, you have the right to cancel your order within 14 days of receiving your items for a full refund (including delivery charges). If your return is accepted, we’ll send you an RMA Number. Items sent back to us without this, will not be accepted. This policy does not affect your statutory rights under UK consumer law.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalised items), final sale items and special order items.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sales@topav.co.uk
If you have any questions or concerns, please contact us at sales@topav.co.uk
TopAV is a trading name of Strive AV Limited, a company registered in England and Wales. Company number: 04102256, VAT Number: GB769341302, Telephone: 01342 649575, Address: TopAV, Unit 4C, Birches Industrial Estate, Felbridge, East Grinstead, RH19 1XZ