This Privacy Policy outlines the policies of Strive AV Limited trading as TopAV, Unit 4C, Birches Industrial Estate, East Grinstead, RH19 1XZ, United Kingdom, on the collection, use, and disclosure of your information when you use our website (https://www.topav.co.uk) (the “Service”). By accessing or using the Service, you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree, please do not access or use the Service.
Changes to This Privacy Policy
We may update this Privacy Policy at any time without prior notice. We will post the revised Privacy Policy on the Service, and it will become effective 180 days from the date of posting. Your continued use of the Service after such time will signify your acceptance of the new Privacy Policy. We recommend you review this page periodically.
Information We Collect
We collect and process the following personal information about you:
- Name
- Mobile
- Address
- Work Address
- Payment Information
How We Use Your Information
We use the information we collect for the following purposes:
- Marketing/Promotional
- Creating user accounts
- Testimonials
- Customer feedback collection
- Processing payments
- Support
- Managing customer orders
If we wish to use your information for any other purpose, we will seek your consent and will only use your information for the purpose(s) for which consent was granted unless required by law.
Retention of Your Information
We retain your personal information for 90 days to 2 years after user accounts remain idle or as long as needed to fulfil the purposes for which it was collected, as described in this Privacy Policy. We may retain certain information for longer periods for purposes such as record-keeping, reporting in accordance with applicable law, or for legitimate reasons such as enforcing legal rights and fraud prevention. Residual anonymous and aggregate information, which does not identify you, may be stored indefinitely.
Your Rights
Depending on applicable law, you may have the right to:
- Access and rectify or erase your personal data
- Receive a copy of your personal data
- Restrict or object to the processing of your data
- Request the transfer (port) of your personal information to another entity
- Withdraw any consent provided to us to process your data
- Lodge a complaint with a statutory authority
To exercise these rights, you can write to us at sales@topav.co.uk. We will respond to your request in accordance with applicable law. Please note that if you do not allow us to collect or process the required personal information or withdraw your consent, you may not be able to access or use the services for which your information was collected.
Cookies and Tracking Technologies
To learn more about how we use cookies and other tracking technologies, and to manage your preferences, please refer to our Cookie Policy.
Security
The security of your information is important to us. We implement reasonable security measures to prevent the loss, misuse, or unauthorised alteration of your information under our control. However, due to inherent risks, we cannot guarantee absolute security and cannot ensure or warrant the security of any information you transmit to us. You do so at your own risk.
Contact Information
If you have any queries or concerns regarding the processing of your information, you may contact our Data Protection Officer at sales@topav.co.uk. We will address your concerns in accordance with applicable law.
By using our Service, you agree to this Privacy Policy. If you have any questions or need further information, please contact us at sales@topav.co.uk
TopAV is a trading name of Strive AV Limited, a company registered in England and Wales. Company number: 04102256, VAT Number: GB769341302, Telephone: 01342 649575, Address: TopAV, Unit 4C, Birches Industrial Estate, Felbridge, East Grinstead, RH19 1XZ