Sony WF-C500 Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black
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Free return within 14 days of purchase.
Discover the freedom of Bluetooth® connectivity with the compact WF-C500 truly wireless earbuds, 1 combining uncompromising sound with great battery life 2, personalization, and IPX4 water resistance for music that goes anywhere.
Ergonomic Surface Design
Since introducing the world’s first in-ear headphones in 1982 (MDR-E252), we’ve surveyed huge amounts of data relating to ear shapes from around the world. The WF-C500 headphones are the product of that research, combining a shape that matches the ear cavity with a new ergonomic surface design for a more stable fit.
Customize your sound
With our Digital Sound Enhancement Engine (DSEE), high frequency sound and fine fade-out sound are restored to the track for a more authentic listening experience. You can also tailor music to your own taste using the EQ setting on the Sony | Headphones Connect app.
Make music more natural
When an original music source is compressed, it loses the high-frequency elements that add detail and richness to a track. Our Digital Sound Enhancement Engine (DSEE) faithfully restores these to produce high-quality sound that’s closer to the original recording.
Your sound, just how you like it
Tailor sound to your personal preference. Choose from a variety of presets to match sound quality with the genre of music you're listening to. Or create and save your own presets using the EQ Custom feature on the Sony│Headphones Connect app.
Small and light, a great fit
Designed small, these buds fit securely and comfortably in your ears. The rounded shape without edges makes them a pleasure to wear, leaving you free to focus on what matters – your music.
Go anywhere, pocket-sized case
The cylindrical charging case is extremely small and easy to carry around in a pocket or bag so you can take your earbuds everywhere you go. Its translucent lid with a texture like frosted glass gives the case a stylish, luxurious look and feel.
Easy button operation
The buttons on the WF-C500 headphones not only let you play, stop, or skip through tracks and adjust the volume – they also offer an easy way to access your smartphone’s voice assistant and make and receive calls hands-free.
Stable, reliable Bluetooth® connectivity
A Bluetooth® chip, which transmits sound to left and right ears simultaneously, coupled with optimised antenna design, ensures a stable connection and outstanding listening. Low audio latency makes for enjoyable viewing too.
Name | Sony WF-C500 Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black |
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SKU | WFC500B.CE7 |
Vendor | Sony |
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To start a return, you can contact us at sales@topav.co.uk. Please note that returns will need to be sent to the following address: Unit 4C Birches Industrial Estate, Felbridge, East Grinstead, West Sussex, RH19 1XZ
Returns for Businesses/Organisations (Non-Consumers)
If you are a business or organisation and wish to return unused items within 14 working days, a 20% restocking fee will be applied.
You can request a return by emailing sales@topav.co.uk. If your return is accepted, we’ll send you an RMA Number. Items sent back to us without this, will not be accepted.
All returned items must be in their original packaging and in perfect condition. While we strive to minimise costs for you, please be aware that return shipping is the customer's responsibility.
Returns for Private Consumers (Consumers)
Under the Distance Selling Regulations, if you are a private consumer, you have the right to cancel your order within 14 days of receiving your items for a full refund (including delivery charges). If your return is accepted, we’ll send you an RMA Number. Items sent back to us without this, will not be accepted. This policy does not affect your statutory rights under UK consumer law.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalised items), final sale items and special order items.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sales@topav.co.uk
If you have any questions or concerns, please contact us at sales@topav.co.uk
TopAV is a trading name of Strive AV Limited, a company registered in England and Wales. Company number: 04102256, VAT Number: GB769341302, Telephone: 01342 649575, Address: TopAV, Unit 4C, Birches Industrial Estate, Felbridge, East Grinstead, RH19 1XZ